Don’t know how to take the memory card out of your camera - don’t even know you have one in? Don’t be embarrassed.
 Ask for help.
You might be able to sing beautifully, cook splendid meals, or do DIY without causing more more bother than you started with. I cannot do any of those
well but I can help those who are setting out on the
journey into photography.  Getting to grips with your camera makes photography much more enjoyable.

I am not an expert and certainly not a ‘know-all’ in photography.
I continue to learn as we all must do. However, I am able to help people master the basics of good  camera
work and develop basic skills.